I normally only post once a day but for those of you who read my post from this morning I thought I would provide a condensed version of the 4-hour “show” I attended today.
When a problem occurs you should collect all the relevant facts, tell relevant people about it, try to figure out how to solve the problem, assign people to carry out actions that you identify, agree timelines, and finally, track the outcome.
There you go, I just saved you about 239 minutes. You’re welcome 🙂
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